Anurag Jain's Blog
Friday, December 31, 2004

Zany in-flight announcement

This is from NUTS! These guys at Southwest Airlines really go to great lengths to create fun and humor at workplace and to indulge customers in SWA's unique fun culture. Authors Kevin Freiberg and Jackie Freiberg reconstruct a particular in-flight announcement:

During one of our trips from Dallas to San Diego, Southwest flight attendant Karen Wood captivated the passengers on the Phoenix-San Diego leg with this rendition of the safety announcements:

If I could have your attention for a few moments, we sure would love to point out those safety features. If you haven't been in an automobile since 1965, the proper way to fasten your seat belt is to slide the flat end into the buckle. To unfasten, lift up on the buckle and it will release.

As the song goes, there might be fifty ways to leave your lover, but there are only six ways to leave this aircraft: two forward-exit doors, two over-wing removable window exits, and two aft exit doors. The location of each exit is clearly marked with signs overhead, as well as red and white disco lights along the floor of the aisle (Made ya look!).

Located in the seatback pocket in front of you or to the side of you in the lounge area, among the peanut wrappers, coffee cups and newspapers, you should find an emergency information card supplementing our safety features. Take note on the back that in the event of a water evacuation, your bottom -- your seat bottom, that is, can be used as a flotation device by removing the cushion, holding the straps underneath it, and choosing your favorite stroke.

Please check at this time to make sure your seat belts are securely fastened, seat backs and tray tables are in their full upright and most uncomfortable position, and all the carry-on luggage you've brought in is crammed underneath the seat in front of you, or in one of the overhead bins.

FAA regulations require passenger compliance with all lighted passenger information signs, posted placards, and crew member instructions, regarding seat belts and no smoking. In other words do exactly what we say!

Speaking of smoking, there's never any smoking aboard our flights. You know what happens if we catch you smoking here at Southwest, don't you? You'll be asked to step out onto our wing and enjoy our feature movie presentation, "Gone With The Wind." There is never any smoking, even in lavatories.

Finally, although we never anticipate a change in cabin pressure, should one occur, four oxygen masks will magically appear overhead. Immediately stop screaming, please deposit a quarter, and unlike President Clinton, you must inhale! If you're seated next to a child or traveling with someone who is acting like a small child, secure yourself first and then assist him or her. Please continue wearing the mask until otherwise notified by a uniformed crew member - yes, believe it or not, these are uniforms! And we do need to tell you that the bag does not inflate, but you still are receiving oxygen. Sit back, relax and enjoy a one-hour flight to San Diego on the best airline in the universe - Southwest. Southwest Airlines is determined to offer Positively utrageous Service to customers.


For the grand finale, the flight was concluded with this:

Oh, my airline has a first name, it's S-O-U-T-H; my airline has a second name, it's W-E-S-T. Oh, I love to fly it every day and if you ask me why, I'll say, 'cause Southwest Airlines has a way of bringing sunshine to your day.

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Comments:
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